Posts Tagged ‘delivery error’

Plesk – DrWeb notifications failed to deliver drweb@…

February 6th, 2010

If you are getting emails with the following error message you have probably recently updated plesk.

Hi. This is the qmail-send program at
I’m afraid I wasn’t able to deliver your message to the following addresses.
This is a permanent error; I’ve given up. Sorry it didn’t work out.

This issue exists since ‘drweb-updater’ package sets up cron task for – Dr.Web 4/5 affected.According to plesk, this issue will be fixed in future update of Parallels Panel that will be released after version 9.2.3.Currently their are 2 work around resolutions :

1. Disable mail sending to ‘drweb@’ by cron. From drweb/doc/updater/readme.update:

CronSummary = {Yes | No}
If “Yes” value is specified, Dr.Web Updater will output statistics on
each session to stdout. This mode can be used to send administrator
notifications by email, if Updater is run by the cron daemon.
Default value:

Set CronSummary to ‘No‘ in section [Updater] in /etc/drweb/drweb32.ini.
Open the configuration file and find option CronSummary in section [Updater]. Change value to ‘No‘:


;CronSummary = { Yes | No }
;        The Dr.Web Updater prints out a result of update session to stdout if
;        this option is set to “yes”. This feature can be used for an adminstrator
;        notification by e-mail if the updater is executed by cron.
CronSummary = No

2. Create ‘drweb@’ alias to admin email. This may be done with following command:

~# cp /var/qmail/alias/.qmail-drweb-daemon /var/qmail/alias/.qmail-drweb

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